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Accessible Tram Network

Nottingham Express Transit (NET) continues to work hard to make its systems accessible to as many passengers as possible. It was the first tramway in the country to be fully accessible, meeting the Disability Discrimination Act guidelines.

Park & Ride Facilities - There are over 100 parking disabled parking spaces available at the Park & Ride sites all of which are allocated close to the tram stops.

Platforms - Each of the well lit, CCTV monitored tram platforms has an identical layout, with tactile paving to identify the kerb and a white platform edge.  There are electronic displays providing real-time information, emergency help points and passenger information displays.  The platforms have dedicated wheelchair boarding areas.

On board - Each tram features four sets of wide double doors with white trips for enhanced visibility.  All trams are low floor with no steps to negotiate and there is only a small gap between the tram door and tram stop platforms to make boarding easier. Extra space in the door area allows easier access.

There are two dedicated wheelchair spaces on every tram, each has a help and stop request
button positioned at an appropriate height.  Six clearly marked priority seats for passengers who are less able to stand are also available.

Electric signs and audible announcements are in place to update passengers of the tram and next stop.

Tram drivers monitor CCTV cameras to ensure all passengers have safely entered or exited the tram before setting off.

Guide and assistant dogs are welcomed on board all trams. 

Information - Timetables are available in accessible formats.  Copies are available from customer services:

 NET Travel Centre:  4 King Street, Nottingham. NG1 2AS
 Tel:    0115 942 7777
 Email:    info@thetram.net

Opening times: Mon – Fri 8:00 – 17:00*, Sat 9:00 – 17:30, Sun: Closed
*late night opening on Wednesday until 19:00

For more NET access information click here.

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